Malawi Information Technology Operations Intern About One Acre Fund Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.To learn more, please see our Why Work Here blog post. The Malawi program, established in 2013, serves over 500,000 farmers, providing quality farm supplies and training through our “Core” program, and distributing a range of different tree species through our Agroforestry program which utilizes local nurseries situated close to farmers. Headquartered in Zomba, we operate in two distinct regions of Malawi, the densely-populated Southern region focused on staple crops and the breadbasket Central region with its rich legume and cash crop farming history. To learn more about our work, look at our Malawi program blog. About the Young Professionals Program One Acre Fund’s Young Professionals Program offers high-performing African graduates meaningful internships and training opportunities at a high-performing, mission-driven organization. Our internships are paid and all interns can expect to receive substantive work assignments working on high-impact projects that support One Acre Fund’s operations. When joining, interns will participate in an onboarding program and receive training on how to design and execute projects. Over the period of your internship, you will get the opportunity to work with like-minded individuals and receive learning opportunities to build strong foundations for your future career. About the Role You will coordinate IT activities, including IT project management, service delivery monitoring, and IT infrastructure support. This is a valuable opportunity to gain hands-on experience in IT service management. You will report to the Country IT Operations Administrator. Qualifications Across all roles, these are the general qualifications we look for. For this role specifically, you will have: 6 months of experience in IT end-user support, software, hardware and network support. Bachelor’s Degree in Information Technology or any related course. Have knowledge of Inventory management Familiarity with Windows is a must, and Android endpoint deployment systems is a nice to have. Knowledge of IT project management Familiarity with IT service management frameworks, such as ITIL. Basic Foundation of Networking skills. Preferred Start Date As soon as possible Job Location Zomba Malawi Benefits Interns will be provided with a reasonable stipend for the duration of their contract. Rural area based fellows will be provided assistance in locating suitable housing. Eligibility This role is only open to citizens or permanent residents of Malawi.